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	<title>Chris Raynes . com &#187; email</title>
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		<title>Research on How People Use Email</title>
		<link>http://www.chrisraynes.com/research-on-how-people-use-email/</link>
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		<pubDate>Fri, 21 Dec 2007 11:49:55 +0000</pubDate>
		<dc:creator>Chris</dc:creator>
				<category><![CDATA[Useability]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[email length]]></category>
		<category><![CDATA[email usage]]></category>

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		<description><![CDATA[With all the hype surrounding how to use email for internet business, I was pleasantly surprised to find someone who believes in doing the research and formulating conservative, realistic conclusions.
Jakob Nielsen and Amy Schade of the Nielsen-Norman Group (nngroup.com) spearheaded some very enlightening research about how users view and handle email.   It&#8217;s the [...]]]></description>
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